3 Project Adjustments Considering the Community

Including a ramp and even flooring throughout the maze to accomodate wheelchairs and prams

Indigenous persons painting an acknowledgement or a welcome to country on one of the shipping containers, either from the Northshore area or surrounding

Have the area and the maze well lit so people (mainly women and children/families) feel sage when engaging with the project at night

Community Engagement Strategy from Workshop

  • Indigenous community has the first opportunity for the painting session
  • Other community painting sessions for schools, residents, local public, retirees, children from Humming Bird house, local painting groups, and more
  • Digital engagement through the application and Aumented Reality paintings around and throughout the maze
  • Opening day barbeque
  • Walking through the maze and using the surrounding space

Importance and Relevance of Prototyping – Class Activity (Week 7)

Quote 1:

Prototypes provide the means of examining design problems and evaluating solutions – Houde, S. & Hill, C., (1997). Handbook of Human-Computer Interaction (2ndEdition). Retrieved from: https://content.talisaspire.com/qut/bundles/5ca6e648540a2619994ab6c4

  • Prototyping is an important step for the team before presenting as any issues regarding space, budget, necessary materials, constraints, and implementation will become evident and will make it far easier for the team to address and fix before the presentation to the client

Quote 2:

If the artefact is to provide new functionality for users – and thus play a new role in their lives – the most important questions may concern exactly what that role should be and what features are needed to support it – Houde, S. & Hill, C., (1997). Handbook of Human-Computer Interaction (2ndEdition). Retrieved from: https://content.talisaspire.com/qut/bundles/5ca6e648540a2619994ab6c4

  • Providing a new functionality to Northshore as a place and to the people that spend their leisure time at the site. Providing the new functionality of connection to place and giving them the ability to spend time enjoying the heritage of Northshore in a fun and interesting way. What needs to be considered is the best way in order to give the visitors such an experience that will make them want to tell their friends and come back, making more of a connection to the site. This connection can be made through the personal touch of the painting sessions at the beginning of the project and continued through the digital involvement aspect of the site development.

Quote 3:

Limited understanding of design practice on the part of supporting organisations makes it hard for designers to explain their prototypes to them – Houde, S. & Hill, C., (1997). Handbook of Human-Computer Interaction (2ndEdition). Retrieved from: https://content.talisaspire.com/qut/bundles/5ca6e648540a2619994ab6c4

  • This is a key point as it emphasises the importance of communication not just between the members of the team, but also between the team and the client. If we are unable to convey our ideas of the project and the success of it being implemented through linking back to the client brief and addressing the issues and wants of the client, it is unlikely that it will be picked to go forward as a site project. It is then imperative that we fully and successfully convey our idea and how it will help to meet the project pillars.

Quote 4:

The necessary resolution and fidelity of a prototype may depend most of the nature of its audience – Houde, S. & Hill, C., (1997). Handbook of Human-Computer Interaction (2ndEdition). Retrieved from: https://content.talisaspire.com/qut/bundles/5ca6e648540a2619994ab6c4

  • It is important to understand what the client is looking at getting out of the prototype presentation. It is important to convey what the prototype will look like and its impact on the people and place of Northshore, however they are also looking for details on how it should be implemented, requiring quite a higher-resolution representation of the project.

Quote 5:

Prototypes themselves do not necessarily communicate their purpose – Houde, S. & Hill, C., (1997). Handbook of Human-Computer Interaction (2ndEdition). Retrieved from: https://content.talisaspire.com/qut/bundles/5ca6e648540a2619994ab6c4

  • It is important to clarify what is and what is not addressed by the prototype during the presentation to allow the client to fully understand the project. The prototype does wonders for the client to imagine what the project will look like however the presentation itself will explain how it will be implemented and address the wants of Northshore.

Quote 1:

Prototypes are cheap, disposable, a step in a larger process of making. They are created quickly and thrown away on purpose as part of generating and testing ideas – Cook, E., (2015). Prototyping (1stEdition). Retrieved from: https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5154667

  • It is important for people to test their ideas in order to find any problems and make multiple prototypes after each set of finding solutions because new problems can occur because of one solution to another problem.

Quote 2:

Three main areas that you may want to evaluate with your prototypes are functionality, appeal, and appropriateness – Cook, E., (2015). Prototyping (1stEdition). Retrieved from: https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5154667

  • It is important to look at different aspects of the prototype in separate forms such as function, appeal and appropriateness, as it will allow team members to further identify problems with the idea and ways to improve it. By breaking it down its much easier to identify if there are any problems, if the concept doesn’t meet the clients needs, and what could be improved.

Quote 3:

As you work on a prototype, you will repeat the design process several times. Each time, you will come up with more ideas to improve your project. – Cook, E., (2015). Prototyping (1stEdition). Retrieved from: https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5154667

  • This point has already spoken true as during the second workshop my team and I had time to talk about how to integrate different aspects of digital footprint into the project. This led to quite a few dead ends with the ideas becoming a new project of their own, but with some modification and throwing out/replacing ideas all together, we came up with some really interesting ideas which would help improve the initial concept. 

Quote 4:

If you’re coming up with a lot of ideas, you shouldn’t get too attached to any of them right off the bat. – Cook, E., (2015). Prototyping (1stEdition). Retrieved from: https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5154667

  • My tutor came around to speak to us and told us not to focus to hard on our initial idea if something better came along, we could just throw out old idea out and start afresh on the new one which could possibly be a better concept and link more closely to what the client is looking for. This is something we hadn’t even considered as we were too focused on the initial concept, however we made vast improvements to the starting project, we decided to keep with it but just add to it.

Quote 5:

Prototyping allows you to communicate your ideas to other people – Cook, E., (2015). Prototyping (1stEdition). Retrieved from: https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5154667

  • Through drawing out our ideas during the second workshops as a starting prototype of just one of the concepts, we were able to fully wrap our heads around the idea of one of the team members, when before she sketched it out, we only had a fuzzy idea. Once it was sketched out we then continued to prototype and redesign the idea until we were all happy with it. It was a very beneficial process and cemented to us the importance of prototyping and troubleshooting within the team.

AR Addition to Project Inspired by Week 7 Workshop

Incorporate this AR design on the outside of the maze on one of the shipping containers in which people on the outside such as children or parents who aren’t participating in the maze, or people waiting, can still interact with the project without going into the maze.

We are also considering putting 4 AR images throughout the maze to keep people on their feet and interested as they’re walking through. There will be two riddles in which the answer will give them which direction they should go next, a celebratory picture at the end, and one teaser at one of the dead ends near the end.

Cultural Protocols – Notes

Cultural Protocols – A set of Guidelines you use when communicating/ working/ interacting with different cultures

  • Adjusting what is appropriate and what the different meanings for things are respected and not tolerated
  • Australia Council of Arts has a cultural protocol for indigenous community
  • Should have an acknowledgement to country, people will notice a lack of acknowledgement.

Project idea for addressing cultural protocols:

  • Put an acknowledgement to country or a welcome to country on the side of the indigenous shipping container.
  • Must be painted there by an indigenous member of the community, preferably by a member of the Northshore land.

Relevance From Class Readings to the Project – Class Activity (Week 6)

Quote 1:

“Core to the concept [of ‘going public’] is a commitment to collaborate at all stages of a project as a method to challenge power relations and enhance the impact of projects” – Miller, E., Little, E., & High, S. (2017). Going Public – The Art of Participatory Practice (1st Edition). Retrieved from https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5116803&ppg=14

  • This quote is very relevant to the project we are currently undertaking during this assignment as it further explains and drives home the importance of community engagement and collaboration to a project. In order for a project to be successful and impactful the community must feel a sense of connection to the place and development in order to want to further engage with it. The more collaboration the community has with the project along as many stages of development as possible, the more impactful it will be and the stronger the connection and engagement will be. In order for the community to accept the development they need to be closely engaged in the planning process and must be represented, otherwise they will feel as though there is just a project being built in their community that has nothing to do with them, this would not end well in terms of public and community engagement with the finished product

Quote 2:

“Too often, researchers and artists have failed to give back or otherwise contribute to the Indigenous communities in which they worked, as we continue to struggle with this poisonous legacy” – Miller, E., Little, E., & High, S. (2017). Going Public – The Art of Participatory Practice (1st Edition). Retrieved from https://ebookcentral.proquest.com/lib/qut/reader.action?docID=5116803&ppg=14

  • This quote is extremely important as giving back to the indigenous cultures is of high importance to allow them to share their stories and not have it told for them. In this was to try and combat this ‘poisonous legacy’ that has developed this project seeks to allow indigenous cultures and persons to collaborate in the creation of the development and let them tell their own stories. We plan to do this through creating painting sessions in which different members of the community have different selected shipping containers in which they can tell their stories and paint what their heart desires to reflect the aquatic themes of the site and their personal experiences at Northshore.

Quote 3:

“Artists can help community leaders and developers fill this gap [of lack of activity and feeling as if activity in a development has stalled] and build energy and momentum” – National Endowment for the Arts. (2016). How To Do Creative Placemaking. Retrieved from https://www.arts.gov/sites/default/files/How-to-do-Creative-Placemaking_Jan2017.pdf

  • In large scale redevelopments of a site such as Northshore there is so much planning and construction occurring that the community who lives at the site and surrounding neighborhoods might feel as if community engagement and activity has lulled. Placemaking projects will help to reengage communities and keep them entertained and excited for future developments of the site, while also keeping them connected to the place.

Quote 4:

“In pursuit of justice, we must expand our understanding of creative placemaking beyond economic indicators to include practices that improve people’s ability to both live and share space together, and to imagine and then build more sustainable and equitable communities for themselves and future generations” – National Endowment for the Arts. (2016). How To Do Creative Placemaking. Retrieved from https://www.arts.gov/sites/default/files/How-to-do-Creative-Placemaking_Jan2017.pdf

  • In order to keep to the client brief and have Northshore remain equitable and sustainable, it is important to share space between people and projects for the community which could also save space by utilising past buildings or land that is currently going unused at the site. By not taking up valuable resources and space, it is far easier to maintain a balance between place and people and keep the site sustainable.

Journey Map – Notes

Human Centered Design – Designing something for the people who are using it (the priority)

  • Allows you to identify and strategize for key moments in the product, experience, or service you’re designing
  • How the audience first becomes aware of the solution
  • How the audience makes the decision to try it
  • What the audience’s first interaction and engagement is going to be like
  • How might they become a repeat user (how and why would they come back?)
  • How it would impact their life
Notes about the users that are expected to use and engage with the project.

The university students are already Eat Street users and know the area of Northshore well, and are social media driven, which would make the project the perfect opportunity to attract visitor engagement and build on Northshore’s brand.

The Retirees are looking for things to do in order to keep busing during the day which would provide the perfect increase in daytime activity throughout the week for Northshore as they are looking for quieter engagement with the community but also Northshore provides easy walkability for the users due to the large flat walkway along the river.
Notes about the users that are expected to use and engage with the project

Local and international visitors are also expected to come and engage with the project due to the close proximity of Northshore to the airport and other members of the Brisbane community can extend their experience through doubling up with going to Eat Street in order to make the most of the trip to Northshore, staying for an adventure or to kill time before or after going to Eat Street.
Notes about the users that are expected to use and engage with the project

Families with young children are the perfect user on a weekday afternoon or on the weekend as the parents are trying to get their kids engaged with the community and keep them active. This project is perfect for families of all incomes and encourages education and creativity which parents are always trying to instill in their children.

Primary schools are another user which allows young children to connect with the community through the art and historical connection of the project. Children can come on excursions not only to paint the shipping containers as a school community but also then visit the finished project and see their contribution to the community which would provide a connection to place at Northshore, a connection that kids don’t usually feel as they don’t often have the opportunity to contribute to society in such a way.
The Maze would be constructed and revealed in different stages in which the community can participate and gain suspense for each reveal.

The first stage is the contribution to production in which the community can paint the shipping containers and help shape what the final product will look like whilst also building a connection to place at Northshore as they are making their own contribution to the space.


The next stage is that of a digital footprint in which members of the community can upload their drawings or photos to the Northshore website and the community can vote on the pieces they like the best, these pieces can then be projected into the inside of the shipping containers

The physical engagement is the next stage in which the community will use the space and engage with the project through walking through the maze with family and friends once it is fully built
The painting of the shipping containers will be a community event in which different members of the community (e.g. Residents of Northshore, Indigenous peoples, Brisbane schools, the wider community) can come together on different painting sessions and contribute in the development of the project. This will allow people to make a more personal connection with Northshore as a place, expand brand awareness, and will also make those who participated in the painting sessions want to come back and engage with the finished project and see their contribution in person.
One of the other aspects of digital engagement further along the process is that of people using their phones in order to track their movement throughout the maze in which they can participate in a maze race and compete against their friends and family to see who gets through the maze the fastest.

The other form of digital engagement further down the track is that of a tablet outside showing the movement of those inside the maze through the use of motion sensors, also allowing the limitation of how many people are allowed in the maze. This will be done as every time someone finishes the maze and exits, the tablet will display a 1, 2, 3, GO in order to stop the over crowding but also adding to the fun of the maze as it is another aspect which leads people to believe that it’s a competition to get through the maze quickly.


People could also schedule maze race sessions where a group of people could book out the maze for an hour and the family or children can race each other to get the best time individually and in teams.

Systems Thinking – Notes

  • Having community participants shift from being reactors to viewing themselves ‘as active participants in shaping their reality
  • How can we give community participants a voice so they can be heard?
  • Considering inter-relationships rather than linear cause-and-effect chains
  • Considering processes of change rather than snapshots or events
  • Relating it to creative project and community engagement
  • Have the community participate in as many aspects of the project as possible, not just the final product, allow for constant feedback which can be
    implemented to alter the project to make it more beneficial for the community engaging with it

3 building blocks:

  • Reinforcing feedback processes
  • Balancing feedback processes
  • Delays